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Betsi Cadwaladr University Health Board
What is happening?
PUBLIC SERVICES OMBUDSMAN (WALES) ACT 2019
Notice pursuant to s.24(3) of the above Act.
The Public Services Ombudsman for Wales has investigated a complaint and found service failure by Betsi Cadwaladr University Health Board and has sent a report on the results of their investigation to the Health Board.
The complaints related to the inappropriate prescription of medication and provision of information relating to that medication.
A copy of the report will be available on the website www.bcu.wales.nhs.uk and for inspection by the public without charge during normal office hours at the Executive Offices at Betsi Cadwaladr University Health Board, Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd, LL57 2PW for a period of three weeks from 19 June 2026 and anyone who wishes may take a copy of this report or make extracts therefrom. Photocopies of the report or parts thereof will be provided free of charge.
Carol Shillabeer, Chief Executive
DEDDF OMBWDSMON GWASANAETHAU CYHOEDDUS (CYMRU) 2019
Nodyn yn unol ag a.24(3) y Ddeddf uchod.
Mae Ombwdsmon Gwasanaethau Cyhoeddus Cymru wedi ymchwilio i gŵyn ac wedi canfod methiant o ran gwasanaeth gan Fwrdd Iechyd Prifysgol Betsi Cadwaladr ac wedi anfon adroddiad ynghylch canlyniadau eu hymchwiliad at y Bwrdd Iechyd. Roedd y cwynion yn ymwneud â rhagnodi meddyginiaeth yn amhriodol a chynnig gwybodaeth yn ymwneud â’r feddyginiaeth honno. Bydd copi o’r adroddiad ar gael ar y wefan,sef https:// bipbc.gig.cymru/, ac i’w archwilio gan y cyhoedd yn rhad ac am ddim yn ystod oriau swyddfa arferol yn Swyddfeydd Gweithredwyr Bwrdd Iechyd Prifysgol Betsi Cadwaladr,
Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd, LL57 2PW, am dair wythnos yn cychwyn ar 19 Mehefin 2026 a gall unrhyw un sy’n dymuno gwneud hynny gymryd copi o’r adroddiad hwn neu lunio detholiadau ohono.
Darperir llungopïau o’r adroddiad neu rannau ohono yn rhad ac am ddim.
Carol Shillabeer, Prif Weithredwr
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