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Statutory

Waltham Forest - Ombudsman Report on Council Complaint

E17 4JFPublished 11/09/25
Epping Forest Guardian • 

What is happening?

LONDON BOROUGH OF WALTHAM FOREST

Report of Local Government and

Social Care Ombudsman

The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint about London Borough of Waltham Forest. The complaint was about Education & Children’s Services. The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainant.

London Borough of Waltham Forest has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint.

The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do.

Copies of the report will be available for public inspection during normal office hours at Waltham Forest Town Hall, Forest Road, London E17 4JF for three weeks starting on 11th September 2025.

Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied free of charge.

Open to feedback

From

11-Sept-2025

To

2-Oct-2025

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