Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd - Public Services Ombudsman (Wales) Act 2019
What is happening?
PUBLIC SERVICES OMBUDSMAN (WALES) ACT 2019
Notice pursuant to s.23 of the above Act. The Public Services Ombudsman for Wales has investigated a complaint and found service failure by Betsi Cadwaladr University Health Board and has sent a report on the results of their investigation to the Health Board.
The complaint related to failures in care for pancreatitis and gallstones and a lack of communication with the family of a patient who died in January 2022.
A copy of the report will be available on the website www. bcu.wales.nhs.uk and for inspection by the public without charge during normal office hours at the Executive Offices at Betsi Cadwaladr University Health Board, Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd, LL57 2PW for a period of three weeks from 29 August 2024 and anyone who wishes may take a copy of this report or make extracts therefrom. Photocopies of the report or parts thereof will be provided free of charge.
Carol Shillabeer, Chief Executive
DEDDF OMBWDSMON GWASANAETHAU CYHOEDDUS (CYMRU) 2019
Hysbysiad yn unol ag adran 23 o’r Ddeddf uchod. Mae Ombwdsmon Gwasanaethau Cyhoeddus Cymru wedi ymchwilio i gŵyn ac wedi canfod methiant yng ngwasanaeth Bwrdd Iechyd Prifysgol Betsi Cadwaladr, ac wedi anfon adroddiad ar ganlyniadau eu hymchwiliad i’r Bwrdd Iechyd. Roedd y gŵyn yn ymwneud â methiannau mewn gofal ar gyfer llid y cefndedyn (pancreatitis) a cherrig bustl a diffyg cyfathrebu â theulu claf a fu farw ym mis Ionawr 2022.
Bydd copi o’r adroddiad ar gael ar wefan www.bipbc.gig. cymru i’w archwilio gan y cyhoedd yn ddi-dâl yn ystod oriau swyddfa arferol yn Swyddfa’r Gweithredwyr, Bwrdd Iechyd Prifysgol Betsi Cadwaladr, Ysbyty Gwynedd, Penrhosgarnedd, Bangor, Gwynedd LL57 2PW am gyfnod o dair wythnos o 29 Awst 2024 ymlaen. Caiff unrhyw un sy’n dymuno gwneud copi o’r adroddiad hwn neu ddetholiadau ohono, wneud hynny. Ni chodir tâl am lungopïau o’r adroddiad neu rannau ohono.
Carol Shillabeer, Prif Weithredwr
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